Woman finds lost parcel ordered 2 years ago while gardening

By Jurassic JennJun 13, 2024 14:01 PMCuriosity
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Lost parcel found after 2 years
Lost parcel found after 2 years. Source: www.dailymail.co.uk

In a surprising turn of events, a delivery company, Yodel, has issued an apology after a woman stumbled upon a long-lost package in her garden. Meg Johnson, a 30-year-old resident of Rhondda Cynon Taf in South Wales, made the unexpected discovery while engaged in some much-needed weeding. The parcel in question contained a dress that had been ordered over two years ago. Unfortunately, Ms. Johnson could find no trace of the delivery when it was originally supposed to have occurred in 2022. This was reported by SSPDaily.

The story took an even more disheartening twist when Ms. Johnson found the parcel in a raised bed at the bottom of her garden, only to realize that the dress had decomposed and was beyond salvaging. Suspecting that the courier had merely flung the package over the garden wall, she expressed her disappointment with the entire ordeal.

Following the incident, Ms. Johnson reached out to the courier company in question but found little assistance. Despite the confirmation that the item had been marked as delivered on their records, they claimed there was nothing more they could do about it. Unfazed, Ms. Johnson then contacted Yodel directly in her quest to resolve the matter.

She shared her frustration, stating that the response she received from Yodel was quite generic, offering little in terms of resolution. According to her account, their email suggested that due to their limited record-keeping policy, which extends only three months, they were unable to provide assistance beyond that point.

In response to the situation, a representative from Yodel issued an official apology to Ms. Johnson. They acknowledged the importance of safe and reliable parcel deliveries, expressing regret that the company fell short of their usual standards. Moreover, they encouraged all customers to utilize their app to designate a secure delivery location, as well as introduced access to proof of delivery images.

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