What to do if the printer jams: step-by-step instructions

By Daniil PiskunApr 11, 2024 17:35 PMTech
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What to do if the printer jams
What to do if the printer jams. Source: reliableworkplace.com

Do you have a paper jam in your printer? SSPDaily has told you what you need to do to solve this problem.

Check if there is a visible paper jam

Open the printer lid and carefully inspect the input and output trays, as well as all other accessible areas.

If you notice a paper jam, carefully remove it by pulling in the direction of the paper. Be careful not to tear the paper, as this will make the situation worse.

Restart the printer

First, turn off the power and unplug the product.

Let it rest for about 1-2 minutes, and then reconnect it to the power outlet and turn it on. This simple step often resolves minor issues and clears any temporary glitches that may have caused the paper jam.

Check the tray settings and paper quality

Sometimes paper jams can be caused by the wrong size or poor quality paper. Make sure that your paper is within the printer's tray settings.

Also, check that it is not crumpled or damaged. Make sure that you loaded the paper correctly into the tray.

Adjust the paper guides and rollers

The paper guides and rollers play an important role in guiding the paper through the printer's internal mechanisms. Therefore, if they are not properly adjusted, they can cause paper jams.

Adjust the guides to ensure that they hold the paper securely, but not too tightly. In addition, use a soft, lint-free cloth and a little water to clean the rollers and remove any dirt or debris.

Contact technical support or a print professional

If you have diligently followed the steps above and still have not been able to clear a persistent paper jam, you may want to contact your technical support team or a professional printer repair technician for assistance.

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